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Data Protection and Privacy

General information and data collection on our website

Personal data is all data with which you can be personally identified. We only collect what you share with us as per contract performance necessity (e.g. emission of quotes, estimates, invoices, delivery notes) or for informative purposes only (e.g. when you subscribe to our newsletters).

Who is responsible for data collected on this website?

The data processing on this website is supervised by the Data Protection Officer, the legally responsible person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses or similar). Do not hesitate to get in touch for more details.

Data Protection Officer

Leonard Dumea
Synens SAS
9 Avenue d'Italie
68100 Illzach
post@synens.com
+33 389 43 21 33

How do we collect your data?

Personal data is collected via our contact form. Anonymous data is collected when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page visit). This data is recorded automatically as soon as you enter our website. When you visit our website, your surfing behaviour can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. Your surfing behaviour is analysed anonymously, the surfing behaviour cannot be traced back to you.

Some parts of the website might use so-called cookies. Cookies do not damage your computer and contain no viruses. Cookies serve to make the browsing more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognise your browser next time you visit.

We also collect data when you subscribe to our newsletter.

How we use your data?

Part of the data is collected to ensure that the website is working correctly. Other data can be used to analyse your browsing behaviour on our website.

For how long we keep your data

Generally 10 years. Newsletter data is kept until you unsubscribe.

Is your data shared with other companies or countries?

Could be shared with external contractors or companies outside EU (e.g. Newsletter campaigns sending platforms).

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time free of charge. You also have the right to request that this data be corrected, or erased from our recors. You can contact us at any time if you have any further questions about data protection. You also have the right to file a complaint with the data protection supervisory authority.